FAQs

1. What type of clothing does ARTIFOLIC sell?
We offer a unique range of fashion-forward, art-inspired clothing that blends creativity with comfort. From everyday wear to standout statement pieces, our collections are designed to help you express your individuality.

2. How do I know what size to order?
Each product page includes a detailed size guide to help you find the perfect fit. If you’re unsure, feel free to email us at info@artifolic.shop. we’ll be happy to assist.

3. Do you ship internationally?
Yes, we offer international shipping! Shipping rates and delivery times vary depending on your location and will be calculated at checkout.

4. How long will it take to receive my order?
Processing usually takes 1–3 business days. Delivery time depends on your location, but most orders arrive within 5–10 business days after shipping.

5. Can I track my order?
Absolutely. Once your order is shipped, you'll receive a tracking number via email so you can follow your package every step of the way.

6. What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items in original condition. Please contact us at info@artifolic.shop to start a return.

7. What if I receive a damaged or wrong item?
We’re really sorry about that! Please contact us immediately at info@artifolic.shop with your order number and a photo of the issue — we’ll make it right as quickly as possible.

8. How can I contact customer service?
You can reach our support team anytime at info@artifolic.shop. We typically respond within 24 hours on business days.